This website (Inoue Seikoen Online Shop) can only be used in Singapore and can’t be used from Japan.
(Domestic customers please visit http://www.inoueseikoen.co.jp/ )

*Products will be shipped from Japan
*Please place order and inquire through our Inoue Seikoen Customers Service Desk below.
*For refunds please inquire us through Inoue Seikoen Customers Service Desk. (Defective goods only)
*Website is to be used for personal use only (reselling and commercial activities are prohibited)
*The currency for payment is in Singapore Dollar only.

We accept PayPal for payment.

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(Our site uses SSL for encrypted transmission. Please feel safe as you shop. )

Free shipping above $150.
After purchase, shipping cost may change based on weight or size of your package.
If so, we will contact you.
When your purchase amount is over S$400, you need to apply import permit and pay GST.

*Internal domestic measuring system will be used to measure the size of packages.

Normally, we ship within one week from order but we might be able to deliver earlier if the products are in stock.

*Delivery company and methods of delivery cannot be designated.

・No refunds, exchange, or cancellation is accepted due to customer's personal preferences.
・For defective items, please contact us within 10 days of arrival of your products.

* It may take up to 2 month for refund.

Inoue Seikoen Help and Customer Service Desk

■Inquire us by email
Please inquire us through our inquiry form.