Inoue SeikoenInoue Seikoen

Japanese skin care products from Shodoshima farmWe deliver the best quality olive oil based cosmetic from Japan. Please refer to "Shipping Info" for delivery information details on shipping time and cost etc.

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Shipping Info
How to use our online shop

This website (Inoue Seikoen Online Shop) is available for international customers.
Products are shipped from Japan.
Domestic customers please visit http://www.inoueseikoen.co.jp/

*For personal use only (reselling and commercial activities are prohibited).
*Shipping fees and delivery times vary by destination.
*Reference currencies can be selected for convenience. All orders and payments are processed in Japanese yen (JPY). Other currencies shown on this website are for reference only.

About payments

We accept credit cards and PayPal.

Credit Card
You can pay securely by credit card through our online payment system.

PayPal
You can also choose PayPal as your payment method.

If you choose PayPal, you will be directed to the payment screen after placing your order.
Please follow the instructions provided to complete your payment securely.

Our website uses SSL encryption to protect your personal and payment information.

About delivery areas and fees

Shipping fees are calculated based on the total weight of your order.

Shipping country Singapore
Package weight Shipping fee
Up to 999g 2,400 JPY
1,000g - 1,999g 3,200 JPY
2,000g - 2,999g 4,000 JPY
3,000g - 3,999g 4,800 JPY
4,000g - 4,999g 5,600 JPY

Currently, orders of 12,000 JPY or more qualify for free shipping.

For orders below 12,000 JPY, shipping fees are calculated based on the weight of the package.
After purchase, the shipping cost may change depending on the final weight or size of your package.
If there is any change to the shipping cost, we will contact you before proceeding.

Import taxes, duties, GST, VAT, or other charges may be imposed by local customs depending on the destination and order value.
Any such charges are the responsibility of the recipient (customer).

*Our internal measuring system will be used to determine the final package weight and size.

About shipping

Normally, we ship within one week from the date of your order, but we may be able to ship earlier if the products are in stock.

*The delivery company and shipping method cannot be specified by the customer.

Refunds, exchanges and cancellations

・Refunds, exchanges, or cancellations due to the customer's personal preferences are not accepted.
・If you receive a defective item, please contact us within 10 days of receiving your order.

*Refund processing may take up to two months.

Customer Service Desk

Inoue Seikoen Help and Customer Service Desk

■ Contact us by email
Please contact us through our inquiry form.